At Vreden Coffee, accessible from https://vreden.co.uk, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when you visit our website or make a purchase.

1. Information We Collect

When you interact with our website, we may collect the following information:
Personal Information: When you make a purchase, we collect information such as your name, email address, and shipping address. This information is necessary for processing your order and providing customer support.
Cart Information: When you add items to your cart, we store this information even before a purchase is completed. This helps to ensure that your chosen items remain in your cart when you return to our site.
Anonymized Visitor Data: We use cookies and similar tracking technologies to collect information about your interaction with our website (such as page views, clicks, and time spent on our site). This data is collected anonymously and helps us improve the user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Orders: Your personal information is used to fulfill and ship your orders, and to communicate with you regarding the status of your order.
Customer Service: We may use your information to respond to your inquiries, address any issues, and provide support.
Email Communication: We will only send emails after a purchase has been made, such as order confirmations, shipping notifications, and updates related to your order. We do not send marketing emails without your consent.
Website Improvement: Anonymized visitor data helps us understand how customers use our site, allowing us to improve our website’s functionality and user experience.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep track of your shopping cart and remember your preferences.
• Analyze visitor behavior anonymously to improve our website’s performance.

You can manage or disable cookies through your browser settings, but this may affect certain functionalities on our website.

4. Data Security

We take the security of your personal information seriously. We use industry-standard encryption methods to protect your data during transmission and store it securely. However, no online platform can guarantee complete security, so we encourage you to use strong passwords and take appropriate measures to protect your account.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as processing your order or complying with legal obligations.

6. Sharing of Information

We do not sell or share your personal information with third parties for their marketing purposes.
Your data may be shared with trusted third-party service providers that help us process payments, deliver orders, or analyze website traffic, but only to the extent necessary for them to perform their services.

7. Your Rights

You have the right to:
• Access, update, or delete the personal information we hold about you.
• Request that we stop processing your data for specific purposes.
• Opt out of any communications you receive from us.

To exercise these rights, please contact us at [your email address].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to make a request regarding your personal data, please contact us at:

Email: [email protected]
Website: https://vreden.co.uk